Privacy Policy

1. Data Controller Identification

This website and its associated educational services are operated by English Language Academy SARL, registered in Marrakech, Morocco, with premises located in Guéliz. We are committed to safeguarding the privacy and personal data of our students, prospective learners, and website visitors.

2. Personal Data We Collect

We collect personal information solely to facilitate course enrollment, academic level assessments, and communication:

• Placement Test Answers: Diagnostic evaluation responses used exclusively to recommend suitable CEFR cohorts.
• Contact Information: Full name, telephone/WhatsApp number, and email address submitted voluntarily when contacting our admissions team.
• Academic Records: Attendance logs, continuous spoken evaluations, and certificate issuance records.

3. Purpose of Data Processing

Your data is processed in accordance with the Moroccan National Commission for the Control of the Protection of Personal Data (CNDP) for the following lawful purposes:

• Evaluating your initial English or Arabic language level.
• Communicating schedule updates, term start dates, and examination notices.
• Facilitating official exam registration with partners (British Council / IDP / Cambridge).
• Issuing verifiable academy achievement diplomas and transcripts.

4. Your Rights Under Law No. 09-08

In accordance with Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, you possess the right to access, rectify, or oppose the processing of your personal information at any time by contacting our administration.